Customs Brokerage Rep II -PHILADELPHIA, PA

Location: Philadelphia, PA, Pennsylvania US

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Job Number: 337

External Description:

Job Description:

Remote position with 6 weeks of on-site training M-F 8am to 4:30pm EST. Candidates must live within commuting distance to UPS facility in Philadelphia, PA

Why You’ll Love This Role

Build your career in international trade and customs compliance with a global logistics leader. After completing 6 weeks of onsite, instructor-led training, you’ll transition into a fully remote role with opportunities for advancement, skill development, and long-term stability. This position is perfect for someone who is detail-oriented, enjoys problem-solving, and wants to grow in an essential industry.

About the Role

As a Customs Brokerage Specialist II, you will review import documentation, troubleshoot discrepancies, classify goods using the Harmonized Tariff Schedule, and ensure shipments meet federal regulatory requirements. You’ll communicate directly with customers, carriers, and international partners to keep freight moving efficiently and compliantly.

What You’ll Do

Prepare and process customs entries accurately and on time
Review and audit commercial documents; identify and resolve discrepancies
Apply correct HTS (Harmonized Tariff Schedule) codes for duty assessment
Communicate documentation needs with customers and foreign origins
Coordinate freight forwarding and delivery with domestic and international carriers
Submit customs entries via GBS-CM in a timely manner
Scan and upload documentation into internal imaging systems
Prepare reports, presentations, and database-driven analyses
Maintain strong relationships with clients through proactive, clear communication
Support weekend or holiday work on a rotational basis, as needed

What We’re Looking For

High school diploma, GED, or international equivalent
Basic understanding of U.S. customs operations, regulations, and government agencies
Familiarity with HTS codes or tariff classification (preferred but not required)
Strong computer skills and comfort with data entry
Excellent verbal and written communication skills
Ability to troubleshoot and resolve documentation issues

Training & Commitment Requirements

To ensure success and proficiency:

6 weeks onsite training (required)
6-month lock-in period after hire to complete all training
1-year product lock-in to maintain continuity and skill proficiency

After training is complete, this is a fully remote position.

Schedule

Full-time
Must be available for potential weekend or holiday coverage based on rotation and business needs

Commitment Requirement: Candidate must agree to a 6-month lock-in period from the date of hire to complete all required training, followed by a 1-year product lock-in to ensure continuity and proficiency in role-specific deliverables.

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Other Criteria:

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Basic Qualifications:

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

Job Number: R26017821

Community / Marketing Title: Customs Brokerage Rep II -PHILADELPHIA, PA

Location_formattedLocationLong: Philadelphia, PA, Pennsylvania US